{"id":60,"date":"2012-03-01T14:00:09","date_gmt":"2012-03-01T20:00:09","guid":{"rendered":"http:\/\/piano4u.com\/pianonotes\/?p=60"},"modified":"2012-03-01T14:42:52","modified_gmt":"2012-03-01T20:42:52","slug":"happy-customers","status":"publish","type":"post","link":"https:\/\/pianonotes.piano4u.com\/index.php\/2012\/03\/happy-customers\/","title":{"rendered":"Happy Customers"},"content":{"rendered":"

Last month we received a letter from a teacher in the Topeka, KS area. She was working with her students to get ready for a concert they were putting on and the week before, noticed her digital piano stopped playing. After a few phone calls and speaking with our technician, this is what she had to say:<\/p>\n

Dear Dan,<\/h5>

\n

I just wanted to let you know how pleased I was with the customer service you and your people provided for me on my digital piano problem. You were prompt in getting back with me (and even apologized that it might be too early in the morning, which it was not!), courteous, knowledgeable, helpful, and I just can't express how\u00a0appreciative\u00a0I was in regards to yoru amazing customer service. Your copmany not only met, but exceeded my expectations.<\/em><\/p>\n

After receiving a call and email from you, a very nice lady at Mid-America who gave me the Digital Tech's phone number, and my lengthy phone conversation with him (he was so very, very patient with my lack of quality phone service, and trying to figure out how to get the top off my piano), I have ended my day as a highly satisfied customer.<\/p>\n

I felt like a valued customer, they were polite, patient, knowledgeable, and exteremly helpful. I was able to repair it myself for under $10, wtih the replacement of two fuses.<\/p>\n

I hope you are able to pass on the compliment! This kind of quality customer service will not only encourage me to be loyal to this company when I am in the market for my next Kawai Digital, but I will pass this experience on to students, friends, and family who may also be in the marked for a piano!<\/p>\n

I cannot thank you enough!<\/p><\/div> <\/div>
\nWe would like to thank Renita for giving us the opportunity to assist her and for the kind words she expressed. Our goal is to give our customers the best customer\u00a0experience\u00a0we can, whether that means at the time of purchase, or several years later when a question or issue\u00a0arises.<\/p>\n

Thank you again Renita for being one of our customers.<\/p>\n","protected":false},"excerpt":{"rendered":"

Last month we received a letter from a teacher in the Topeka, KS area. She was working with her students to get ready for a concert they were putting on and the week before, noticed her digital piano stopped playing. After a few phone calls and speaking with our technician, this is what she had to say: We would like to thank Renita for giving us the opportunity to assist […]<\/p>\n","protected":false},"author":1,"featured_media":173,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[28],"tags":[],"class_list":["post-60","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-testimonials"],"yoast_head":"\nHappy Customers - PianoNotes Online<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pianonotes.piano4u.com\/index.php\/2012\/03\/happy-customers\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Happy Customers - PianoNotes Online\" \/>\n<meta property=\"og:description\" content=\"Last month we received a letter from a teacher in the Topeka, KS area. She was working with her students to get ready for a concert they were putting on and the week before, noticed her digital piano stopped playing. After a few phone calls and speaking with our technician, this is what she had to say: We would like to thank Renita for giving us the opportunity to assist […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/pianonotes.piano4u.com\/index.php\/2012\/03\/happy-customers\/\" \/>\n<meta property=\"og:site_name\" content=\"PianoNotes Online\" \/>\n<meta property=\"article:published_time\" content=\"2012-03-01T20:00:09+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2012-03-01T20:42:52+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/pianonotes.piano4u.com\/wp-content\/uploads\/2012\/03\/Store-Front_temp.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"687\" \/>\n\t<meta property=\"og:image:height\" content=\"391\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Cody\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Cody\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/pianonotes.piano4u.com\/index.php\/2012\/03\/happy-customers\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/pianonotes.piano4u.com\/index.php\/2012\/03\/happy-customers\/\"},\"author\":{\"name\":\"Cody\",\"@id\":\"https:\/\/pianonotes.piano4u.com\/#\/schema\/person\/986a07c6a3928ed37bcd1ad701fc25e6\"},\"headline\":\"Happy Customers\",\"datePublished\":\"2012-03-01T20:00:09+00:00\",\"dateModified\":\"2012-03-01T20:42:52+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/pianonotes.piano4u.com\/index.php\/2012\/03\/happy-customers\/\"},\"wordCount\":368,\"commentCount\":46,\"image\":{\"@id\":\"https:\/\/pianonotes.piano4u.com\/index.php\/2012\/03\/happy-customers\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/pianonotes.piano4u.com\/wp-content\/uploads\/2012\/03\/Store-Front_temp.jpg\",\"articleSection\":[\"Customer Testimonials\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/pianonotes.piano4u.com\/index.php\/2012\/03\/happy-customers\/\",\"url\":\"https:\/\/pianonotes.piano4u.com\/index.php\/2012\/03\/happy-customers\/\",\"name\":\"Happy Customers - PianoNotes Online\",\"isPartOf\":{\"@id\":\"https:\/\/pianonotes.piano4u.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/pianonotes.piano4u.com\/index.php\/2012\/03\/happy-customers\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/pianonotes.piano4u.com\/index.php\/2012\/03\/happy-customers\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/pianonotes.piano4u.com\/wp-content\/uploads\/2012\/03\/Store-Front_temp.jpg\",\"datePublished\":\"2012-03-01T20:00:09+00:00\",\"dateModified\":\"2012-03-01T20:42:52+00:00\",\"author\":{\"@id\":\"https:\/\/pianonotes.piano4u.com\/#\/schema\/person\/986a07c6a3928ed37bcd1ad701fc25e6\"},\"breadcrumb\":{\"@id\":\"https:\/\/pianonotes.piano4u.com\/index.php\/2012\/03\/happy-customers\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/pianonotes.piano4u.com\/index.php\/2012\/03\/happy-customers\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/pianonotes.piano4u.com\/index.php\/2012\/03\/happy-customers\/#primaryimage\",\"url\":\"https:\/\/pianonotes.piano4u.com\/wp-content\/uploads\/2012\/03\/Store-Front_temp.jpg\",\"contentUrl\":\"https:\/\/pianonotes.piano4u.com\/wp-content\/uploads\/2012\/03\/Store-Front_temp.jpg\",\"width\":\"687\",\"height\":\"391\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/pianonotes.piano4u.com\/index.php\/2012\/03\/happy-customers\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/pianonotes.piano4u.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Store Activities\",\"item\":\"https:\/\/pianonotes.piano4u.com\/index.php\/category\/activities\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Customer Testimonials\",\"item\":\"https:\/\/pianonotes.piano4u.com\/index.php\/category\/activities\/customer-testimonials\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Happy Customers\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/pianonotes.piano4u.com\/#website\",\"url\":\"https:\/\/pianonotes.piano4u.com\/\",\"name\":\"PianoNotes Online\",\"description\":\"Mid-America Piano offers quality pre-owned pianos by Steinway & Sons, Yamaha, Mason & Hamlin, Wurlitzer, Boston, Baldwin, Seiler, Knabe, Bechstein, Story & Clark, Kimball & more. Nationwide Delivery available and financing offered. All pre-owned pianos have 1-year warranty. Friendly Service. Call 800-950-3774 to check current inventory or browse online www.piano4u.com\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/pianonotes.piano4u.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/pianonotes.piano4u.com\/#\/schema\/person\/986a07c6a3928ed37bcd1ad701fc25e6\",\"name\":\"Cody\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/secure.gravatar.com\/avatar\/12e7d4f2a3e974c78def51f15f0deb71aa75b2d77f112fa343931f9e40f23f45?s=96&d=mm&r=g\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/12e7d4f2a3e974c78def51f15f0deb71aa75b2d77f112fa343931f9e40f23f45?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/12e7d4f2a3e974c78def51f15f0deb71aa75b2d77f112fa343931f9e40f23f45?s=96&d=mm&r=g\",\"caption\":\"Cody\"},\"description\":\"Mid-America Piano Office Manager\/Marketing Coordinator\",\"sameAs\":[\"http:\/\/www.piano4u.com\"],\"url\":\"https:\/\/pianonotes.piano4u.com\/index.php\/author\/codyw\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Happy Customers - PianoNotes Online","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/pianonotes.piano4u.com\/index.php\/2012\/03\/happy-customers\/","og_locale":"en_US","og_type":"article","og_title":"Happy Customers - PianoNotes Online","og_description":"Last month we received a letter from a teacher in the Topeka, KS area. She was working with her students to get ready for a concert they were putting on and the week before, noticed her digital piano stopped playing. After a few phone calls and speaking with our technician, this is what she had to say: We would like to thank Renita for giving us the opportunity to assist […]","og_url":"https:\/\/pianonotes.piano4u.com\/index.php\/2012\/03\/happy-customers\/","og_site_name":"PianoNotes Online","article_published_time":"2012-03-01T20:00:09+00:00","article_modified_time":"2012-03-01T20:42:52+00:00","og_image":[{"width":687,"height":391,"url":"https:\/\/pianonotes.piano4u.com\/wp-content\/uploads\/2012\/03\/Store-Front_temp.jpg","type":"image\/jpeg"}],"author":"Cody","twitter_misc":{"Written by":"Cody","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/pianonotes.piano4u.com\/index.php\/2012\/03\/happy-customers\/#article","isPartOf":{"@id":"https:\/\/pianonotes.piano4u.com\/index.php\/2012\/03\/happy-customers\/"},"author":{"name":"Cody","@id":"https:\/\/pianonotes.piano4u.com\/#\/schema\/person\/986a07c6a3928ed37bcd1ad701fc25e6"},"headline":"Happy Customers","datePublished":"2012-03-01T20:00:09+00:00","dateModified":"2012-03-01T20:42:52+00:00","mainEntityOfPage":{"@id":"https:\/\/pianonotes.piano4u.com\/index.php\/2012\/03\/happy-customers\/"},"wordCount":368,"commentCount":46,"image":{"@id":"https:\/\/pianonotes.piano4u.com\/index.php\/2012\/03\/happy-customers\/#primaryimage"},"thumbnailUrl":"https:\/\/pianonotes.piano4u.com\/wp-content\/uploads\/2012\/03\/Store-Front_temp.jpg","articleSection":["Customer Testimonials"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/pianonotes.piano4u.com\/index.php\/2012\/03\/happy-customers\/","url":"https:\/\/pianonotes.piano4u.com\/index.php\/2012\/03\/happy-customers\/","name":"Happy Customers - PianoNotes Online","isPartOf":{"@id":"https:\/\/pianonotes.piano4u.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/pianonotes.piano4u.com\/index.php\/2012\/03\/happy-customers\/#primaryimage"},"image":{"@id":"https:\/\/pianonotes.piano4u.com\/index.php\/2012\/03\/happy-customers\/#primaryimage"},"thumbnailUrl":"https:\/\/pianonotes.piano4u.com\/wp-content\/uploads\/2012\/03\/Store-Front_temp.jpg","datePublished":"2012-03-01T20:00:09+00:00","dateModified":"2012-03-01T20:42:52+00:00","author":{"@id":"https:\/\/pianonotes.piano4u.com\/#\/schema\/person\/986a07c6a3928ed37bcd1ad701fc25e6"},"breadcrumb":{"@id":"https:\/\/pianonotes.piano4u.com\/index.php\/2012\/03\/happy-customers\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/pianonotes.piano4u.com\/index.php\/2012\/03\/happy-customers\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/pianonotes.piano4u.com\/index.php\/2012\/03\/happy-customers\/#primaryimage","url":"https:\/\/pianonotes.piano4u.com\/wp-content\/uploads\/2012\/03\/Store-Front_temp.jpg","contentUrl":"https:\/\/pianonotes.piano4u.com\/wp-content\/uploads\/2012\/03\/Store-Front_temp.jpg","width":"687","height":"391"},{"@type":"BreadcrumbList","@id":"https:\/\/pianonotes.piano4u.com\/index.php\/2012\/03\/happy-customers\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/pianonotes.piano4u.com\/"},{"@type":"ListItem","position":2,"name":"Store Activities","item":"https:\/\/pianonotes.piano4u.com\/index.php\/category\/activities\/"},{"@type":"ListItem","position":3,"name":"Customer Testimonials","item":"https:\/\/pianonotes.piano4u.com\/index.php\/category\/activities\/customer-testimonials\/"},{"@type":"ListItem","position":4,"name":"Happy Customers"}]},{"@type":"WebSite","@id":"https:\/\/pianonotes.piano4u.com\/#website","url":"https:\/\/pianonotes.piano4u.com\/","name":"PianoNotes Online","description":"Mid-America Piano offers quality pre-owned pianos by Steinway & Sons, Yamaha, Mason & Hamlin, Wurlitzer, Boston, Baldwin, Seiler, Knabe, Bechstein, Story & Clark, Kimball & more. Nationwide Delivery available and financing offered. All pre-owned pianos have 1-year warranty. Friendly Service. Call 800-950-3774 to check current inventory or browse online www.piano4u.com","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/pianonotes.piano4u.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/pianonotes.piano4u.com\/#\/schema\/person\/986a07c6a3928ed37bcd1ad701fc25e6","name":"Cody","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/12e7d4f2a3e974c78def51f15f0deb71aa75b2d77f112fa343931f9e40f23f45?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/12e7d4f2a3e974c78def51f15f0deb71aa75b2d77f112fa343931f9e40f23f45?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/12e7d4f2a3e974c78def51f15f0deb71aa75b2d77f112fa343931f9e40f23f45?s=96&d=mm&r=g","caption":"Cody"},"description":"Mid-America Piano Office Manager\/Marketing Coordinator","sameAs":["http:\/\/www.piano4u.com"],"url":"https:\/\/pianonotes.piano4u.com\/index.php\/author\/codyw\/"}]}},"_links":{"self":[{"href":"https:\/\/pianonotes.piano4u.com\/index.php\/wp-json\/wp\/v2\/posts\/60","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pianonotes.piano4u.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pianonotes.piano4u.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pianonotes.piano4u.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pianonotes.piano4u.com\/index.php\/wp-json\/wp\/v2\/comments?post=60"}],"version-history":[{"count":0,"href":"https:\/\/pianonotes.piano4u.com\/index.php\/wp-json\/wp\/v2\/posts\/60\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pianonotes.piano4u.com\/index.php\/wp-json\/wp\/v2\/media\/173"}],"wp:attachment":[{"href":"https:\/\/pianonotes.piano4u.com\/index.php\/wp-json\/wp\/v2\/media?parent=60"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pianonotes.piano4u.com\/index.php\/wp-json\/wp\/v2\/categories?post=60"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pianonotes.piano4u.com\/index.php\/wp-json\/wp\/v2\/tags?post=60"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}